Privacy policy
In order to provide the described services, Whir may collect and temporarily retain personal identification data in different forms when a user browses the website, makes use of the service, or contacts the help desk.
Where needed, a user may voluntarily share their name, e-mail address, and details about their bitcoin addresses — for instance, when resolving issues through our help center. Providing this information is entirely optional, and we will only retain it if submitted willingly by the user.
How do we use collected information (NO-LOGS policy)
Whir may collect and process user data solely to deliver services within the defined scope of liability. Once the services have been rendered, all collected data is removed.
All transaction records are purged after 24 hours. At a user's own request, this retention period may be extended for the duration necessary to resolve any outstanding issues the user may encounter.
Non-personal identification information
Whir does not gather non-personal identification information about visitors when they interact with our website. Non-personal identification information may include, but is not limited to:
- computer type,
- mobile device,
- smartphone model,
- operating system,
- internet access provider,
- cellular service provider.
To improve privacy during interactions with our site, we do identify the web browser type in use. When the Tor browser is detected, we show a pop-up notification suggesting that you switch to the Tor (onion) version of our site.
Collection of information by third-party apps
To safeguard your privacy, we do not employ third-party tools such as Google Analytics or Google Webmaster Tools. If you wish to further protect your privacy while using Whir, you may access the Tor mirror of our website, which is reachable exclusively through a Tor browser. All core functionality of our service is fully available in the Tor version.
Cookies in web browsers
Whir makes use of a temporary wh_session cookie that is automatically cleared when you exit your web browser.
How do we protect user information
Whir takes all appropriate steps to secure your data across collection, storage, and processing, implementing security practices to guard against unauthorized access, alteration, disclosure, or destruction of personal identification information and transaction records.
Sensitive data and private communications between the website and its users are conducted through a secure SSL connection with digital signature encryption, or alternatively via the encrypted Tor network.
Shared use of personal user information
We do not sell, share, or lease personal user information to any third parties. Please be aware that all transactions on the bitcoin network are publicly visible, and we have no ability to remove those transactions from the blockchain.
Privacy Policy changes
Whir reserves the right to revise this Privacy Policy at its own sole discretion at any time. We recommend that users review this page regularly for updates. You acknowledge and accept that it is your responsibility to consult this Privacy Policy and stay informed of any revisions.
Your acceptance of these terms
By using Whir, its Tor mirror, and associated services, you express your consent to this Policy. If you disagree with this Privacy Policy, please refrain from using the Whir website or services. Continuing to use the site or services after changes to this Policy are made signifies your acceptance of those changes.
May 1, 2022